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The main driver as well as any additional drivers declared in the reservation, must have a full driving license of at least 1-2 years (depending on the car rental company). The driving license must be Greek, European (for EU countries) or International (for non-EU countries).

Yes, every car rental company has its own age restrictions. Generally, all drivers aged 19-80 holding a driving license for more than 2 years can rent a car, but there may be an additional fee for young (up to 24 years old) and senior drivers (70+). This fee will be included in the total cost of the booking.

When picking up your car, you will need to provide your driver's license, your identity card (or in some cases your passport) and your booking voucher. To make sure you have all the required documents, click on "View Rental Conditions" of the vehicle to read the relative Terms and Conditions of the Provider.

Try to pick it up as close to the scheduled time as possible. If you arrive at the pick-up station earlier, you can pick up the vehicle as long as it is available. In case of delay, try to inform the car hire office as soon as possible. The contact details will be provided in the confirmation voucher we will send you.

If you have stated your flight number in the reservation, the car hire office can search for the flight and be informed of the delay. However, we advise contacting the car hire office as soon as you are made aware of the delay / cancellation. The contact details will be provided in the confirmation voucher we will send you.

Car inspection: Together with the representative of the car hire company, inspect the exterior and interior of the car.
Photograph any minor damages and ask for them to be recorded in your contract.
Fuel inspection: Check if the car is petrol or diesel. If you are not sure, ask your car hire representative.
Dial inspection: Turn the key in and check your fuel level, mileage and the lights of the vehicle.
GPS navigator: If you rent a GPS, set your language and route before you start. If you have any questions, the representative of the car hire company can help you.
Gas station: Leaving the car hire station, try to locate the nearest gas station so that you do not have to worry about where to refuel before dropping off the car.

Yes, this service is provided by all the companies we work with. In the search box on our main page, simply select the "Return vehicle to different location" box. In the next step we will show you the available cars and the extra cost for the delivery service to another location will be included in the final cost of the reservation.

If you have already picked up the car and want to return it to a location other than the one you originally stated, you must contact the car hire company. The contact details will be provided in the confirmation voucher we will send you.

If your want to return the car after hours, we will only provide results for the car hire companies that offer this service. Any additional costs arising from this service will be included in the final cost of your booking.

If you have already picked up the car and want to return it at another time than you originally stated, you should contact the rental station. The contact details will be provided in the confirmation voucher we will send you.

Civil Liability Insurance is mandatory for rental cars. The cost of the insurance is included in the cost of the rental. Civil Liability covers you in the case of injury of a third person or damage caused with the rental car. It does not cover the rental car itself and usually there is a limit to the amount that can be covered by Civil Liability Insurance.

It may be the case (but not necessarily) for the rental price to include
CDW Collision Damage Waiver and Theft Protection:

  • Collision Damage Waiver (CDW- Collision Damage Waiver) gives the renter the possibility to reduce his financial liability (excess) for possible damages to the rental vehicle as a result of a collision.
    If the renter accepts this coverage, he/she will only be responsible for the amount of liability (excess) agreed upon in the rental contract, provided that the Highway Code has not been violated.
  • Theft Protection , allows the renter to reduce his financial liability in case of total theft of the rental vehicle.

The Rental Providers offer additional optional insurance packages such as:

  • Full Damage Waiver (FDW- Full Damage Waiver), by which the renter can minimize his financial responsibility in case of damage from little to none.
  • Personal Coverage, which covers the driver and passengers up to a certain amount, for body injuries or even loss of life as a result of a car accident.

Please note that the above insurances do not include damages caused to the undercarriage, tires and wheels, glass-parts, interior of the car as well as all damages that are not caused by a general accident, caused by misuse of the car e.g. driving on an unsuitable road, towing another vehicle, transporting explosives, participating in speed races, etc. as well as other cases such as loss of keys, damage to additional equipment (eg GPS, child seats, etc.), theft of personal items in the car, etc.

Read more about the insurance packages as well as the corresponding liability amounts (excess), click on "View Rental Conditions" of the vehicle to check the relative Terms and Conditions by the Provider.

The amount of liability (excess) is the amount that the renter will have to pay for the repair, if the body of the vehicle is damaged. The amount of liability (excess) is predefined in the rental contract.
For example:

  • If the renter did not agree on additional coverage, he/she is responsible for the costs for the repair as well as any costs that arise due to the related accident (eg towing the car, lost profits, etc.).
  • If the renter selected the Collision Damage Waiver (CDW) at the time of booking, then he/she will be charged with an amount that will not exceed the agreed amount of liability (excess).
  • If the renter selected the Full Collision Damage Waiver, no amount will be charged for the damage caused, unless stated otherwise in the rental agreement.

Please note that the above insurances do not include damages caused to the undercarriage, tires and wheels, glass-parts, interior of the car as well as all damages that are not caused by a general accident, caused by misuse of the car e.g. driving on an unsuitable road, towing another vehicle, transporting explosives, participating in speed races, etc. as well as other cases such as loss of keys, damage to additional equipment (eg GPS, child seats, etc.), theft of personal items in the car, etc.

Read more about the insurance packages as well as the corresponding liability amounts (excess), click on "View Rental Conditions" of the vehicle to check the applied Terms and Conditions by the Provider.

In the event of a car accident, please call the emergency telephone number listed on the contract you signed when picking up the car and the employee in charge will provide you with instructions.

You must also call the police to report the car accident.

On the results page, you can see what is included in the basic rental price for each available vehicle. This will include the fuel policy. The most common policies are:

- full to full : pick up and deliver the car with a full tank or
- same to same: deliver the car at the same amount of fuel you received it.

On the results page, you can check what is included in the basic rental price for each available vehicle. Τhis will include the mileage policy: unlimited or limited.

The most common policy is for unlimited mileage. However, in the event that there is a limit, you will see an indication of the maximum number of kilometers you are allowed to cover under the column "the basic price includes".

After having selected a car from the results page, move on to the next step where you will see what additional services or equipment you can add and at what cost.

Depending on the car rental company and the location, you can add extra drivers, extra insurance, child seats, GPS, WiFi, roof rack, snow chains, biological cleaning etc.

When adding equipment or extra insurance, you can check the individual price and also see how it adjusts the total cost of your booking.

Some car rental companies offer the second driver for free, while others do not. In any case, we strongly recommend that you add an extra driver (if possible) to your booking.

Even if you are planning on driving for the entire duration of the rental, it is a good idea to have an extra driver who can share the responsibility in case of illness, minor injuries, etc.

The insurance contract is signed between the car rental company and the stated drivers. It shall cease to apply in the event that the car is driven by an unauthorized driver.

The basic rental package usually includes liability insurance, collision damage waiver (CDW) and theft protection. After carefully reading what is and what isn't covered by the basic insurance package of your car rental, you can choose to add additional insurance such as Full Damage Waiver (FDW), Car Theft Insurance etc.

Optional insurance packages vary depending on the car rental company. Selecting additional insurance increases the cost of your booking, but significantly decreases the amount of your financial liability in the event of an accident.

Most car rental companies offer 3 categories of child seats:
Baby seat: 0-13 kilos (up to 15 months old approx.)
Child seat: 9-18 kilos (from 9 months to 4 years of age approx.)
Booster: 15-36 kilos (4 – 12 years of age approx.)

Most car rental companies can provide you with a GPS for orientation and reaching your destination quickly.

Some car rental companies provide WiFi access with connection for up to 5 devices.

Yes you can rent a roof rack to transport ski or windsurf equipment with comfort and safety, but this extra is available only for specific car rental companies, locations and car models.

Yes, in some locations you can rent snow chains to drive with safety when the weather conditions demand it.

After choosing a car and selecting the extra equipment or insurance you require, the final cost of the rental is calculated. In order to complete your booking, you have to pay part of this amount (deposit).

The down payment can be made either by debit or credit card. After the transaction is successfully completed, you will receive your booking confirmation via Email and can access your rental details through My Reservation.

The remaining rental cost is payable at the pick-up location.

Every car rental requires a credit card as a guarantee, even if you choose to pay the car rental with cash or debit card. To check which cards are accepted in every case, click on the "View Rental Conditions" of the vehicle to read the relative Terms and Conditions by the Provider.

When picking up the car, you must:

  • pay the remaining rental cost, minus the down payment (deposit) you have paid at the time of booking, and
  • cover the liability amount (excess) according to the insurance package you purchased. This amount is either charged or blocked on the main’s driver credit card.

If the credit card is not in the name of the main driver or does not have a sufficient balance, the representative of the car rental company may refuse to hand over the car.

The excess amount is charged / withheld on the main driver's credit card upon collection of the vehicle and refunded/released when the car is returned and inspected. Charging / withholding the amount is necessary to cover any fines for traffic violations, in cases where the vehicle is returned late or with less fuel than agreed, dirty or with material damage.

If the above does not occur, the amount is refunded / released immediately and appears in your account after a few working days.

Of course. If your rental has not yet begun, contact us to inform us of the new pick up / drop off dates.

If you have already collected the car and want to extend or shorten the rental period, contact the car hire company directly.

Please note that car hire companies do not offer a refund if you have collected the car and then decide to return it earlier.

Also, in the case you return the car later than agreed, you will be charged a delay fee.

You can upgrade to a more expensive vehicle type. If your rental has not started yet, contact us and inform us about the change you want to make, and we will help you with this procedure.

You can change the pick-up / drop-off times provided that the rental has not started yet. Please note that any change in the original booking may affect the final cost.

Yes you can change the details of the main driver as long as the rental period has not yet started.

The new main driver must meet the required criteria and an additional fee may occur if he/she is <26 years old or >69 years old.

Of course. Simply contact us to state the new flight number.

ΧΧΧΧΧΧΧΧΧΧΧΧΧΧΧΧΧΧΧΧΧΧΧΧΧΧΧΧΧΧΧΧΧΧΧΧΧΧΧΧΧΧΧΧΧΧΧΧΧΧΧΧΧΧΧΧΧΧΧΧΧΧΧΧΧ

In the case that you do not pick up the car, you will not be charged the rest of the rental amount. The amount of the deposit is non-refundable.

Some rental companies permit the transport of a rental car from the mainland to an island or from one island to another, while others do not. To be sure if you are allowed to take a rental car on the ferry, click on the "View Rental Conditions" of the vehicle to read the relative Terms and Conditions of the Provider. Please note that most insurances do not cover the vehicle during the ferry trip.

Some rental companies allow you to take the rental car abroad, while others do not. To be sure if you can drive outside Greece with a car rental and what conditions are applied, click on "View Rental Conditions" of the vehicle to read the relative Terms and Conditions by the Provider.

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Ταξιδιωτικά γνωρίζουμε την χώρα μας καλύτερα από όλους !

Θα μας βρείτε στο Ηράκλειο Κρήτης, στην οδό Κουνάβων 33,
στις ιδιόκτητες εγκαταστάσεις μας EcoWorld HQ.

Στα τηλέφωνα:

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email :

+30 2810 529 000 (60 γραμμές)

801 300 30 33

services@greek-economycars.com

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